iPEC Ambassador Program Coordinator

Shrewsbury, NJ, USA | Full-time | Fully remote

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Department: Integrated Marketing Team

Reports to: Director of Community

Hours: Full Time

Location: Remote

Salary: $40-55k, depending on experience

 

OVERVIEW:
The Ambassador Program Coordinator (APC) reports to the Director of Community and is responsible for collaborative planning, logistics and implementation, and communication of our Ambassador Referral Program. The ideal candidate will be comfortable with day-to-day logistics and implementation along with big-picture thinking and strategic planning mindset. 

JOB RESPONSIBILITIES:

Program Optimization & Oversight

  • In collaboration with the Community team, create an Ambassador strategy, communications plan, and outreach schedule. This plan will be in alignment with the overarching Community & Branding strategic outreach plan.
  • Oversee development of all elements necessary to complete program communications and outreach. Elements included in the program may include, but not limited to: webinars, email campaigns, social media posts, landing pages, etc.
  • Track KPIs and other performance metrics regularly, report findings to the Analytics Manager and DOC, and offer recommendations for future program optimization.
  • Identify opportunities for optimizing feedback loops and input from the Coach Community on the Ambassador Program.
  • Coordinate with multiple departments (Marketing, Operations, Student Support, IT) to ensure cohesive communications and integration of any program updates into current systems.
  • Identify and manage relationships with coaches within our community to assist in advisory, advocacy, influencer, and thought leadership roles to support the Ambassador program and communications. 
  • Identify opportunities for Ambassador Program alignment with the Coach Training Program marketing initiatives and promotions.

 

Community Team Support and Coordination

  • The APC will be cross-trained on assisting with monthly community programming and e-newsletter execution.
  • Become an integral part of communicating iPEC’s Ambassador Program for the Coach Community. Assist with directing coaches to relevant resources and identifying touchpoints for better communications and interactions. 
  • Ensure communications about the Ambassador Program are distributed, maintained, and consistent across all internal channels (private groups on Facebook, iPEC Hub, Help Center) and properly communicated to relevant stakeholders and departments.
  • Assist the Social Media & Community Coordinator (SMC) with moderation of Community group join requests and moderation/engagement with messages and comments that relate to Coaching Products within the iPEC Community Groups (iPEC Coach Community, ELI Community Collective, iPEC Peer Marketplace). 
  • Work with the Director of Community to develop individual and project goals, review performance metrics, and report findings to the Integrated Community/Marketing Team and any other relevant departments.

 

QUALIFICATIONS

Education & Experience

  • iPEC Graduate and/or ELI-MP certified Preferred, but not required
  • Bachelor’s degree, preferably in Marketing, Communications, Public Relations, or commensurate experience
  • Experience working in a remote office setting
  • 2+ relevant professional position preferred

 

Preferred Skills

  • Insightful and highly creative with the ability to guide and create compelling campaign themes to connect with iPEC Coaches and drive awareness, engagement, and activation/conversion
  • Experienced writer and editor with sound knowledge of grammar and spelling
  • Excellent oral and written business communication skills
  • Comfortable with video/on-camera presentations and webinars
  • Data-driven
  • Proficiency in Microsoft Office/G-Suite applications

Personal Qualities

  • Proven editorial skills; outstanding command of the English language
  • Proven experience in working with a team
  • A lifelong learner and able to identify new learning opportunities
  • Naturally collaborative and open to constructive feedback and opportunities to grow
  • Strong time management skills and keen attention to detail and quality
  • Able to prioritize multiple projects, meet deadlines, and ask for direction when needed
  • Great communication skills and able to interview and make people comfortable
  • Passion for personal growth and development and want to live in a more conscious world
  • Have a passion and purpose to fulfill our mission of raising the consciousness of the world, one person at a time through our Coach Community. 

Commitment to Diversity & Inclusion

 It is iPEC’s mission to raise the consciousness of the world, one person at a time. Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant place to work with our mission in mind. To learn more about iPEC’s commitment, please click here: https://www.ipeccoaching.com/diversity-equity-inclusion 



To apply for this position, please include the following:

  • Your coaching website and/or LinkedIn profile
  • CPC and/or ELI-MP Certification date(s), if applicable
  • iPEC’s current Ambassador Program details may be found at https://www.ipeccoaching.com/ambassador. What are 2 to 3 ideas you have for enhancing the current Ambassador Program?